FMA has built its reputation on a quality over quantity approach. By working only with speakers and attendees of the highest caliber, we are able to guarantee a superior level of value and learning at our events. Our congresses focus on the most up-to-date green technologies and programs as they emerge on the market, while providing an atmosphere conducive to fostering long-term business relationships.
We are seeking a Research Manager to join our team within our Montreal office.
The ideal candidate will work proactively in:
- Hiring, training and managing a team of researchers
- Motivating the team through effective management, coaching and
- ongoing training
- Creating, allocating and performance managing projects
- Monitoring staff performance to ensure they meet individual, team
- and project targets
- Scrutinizing all assignments to ensure data integrity
- Informing marketing managers on project progress
- Management of database, including collation, coding and cataloguing
- of all data
- Sourcing relevant targeted names for addition to the database
- Weekly reporting on detailed performance of department, as measured by
- call rates, quantities collected and quality of data
Required skills and competencies:
- Minimum 2 years experience in directly managing a team of 5+ individuals
- in a sales / call center environment
- Exceptional interpersonal skills and a true team-player
- Excellent communicator, verbal and written
- Creative problem-solver, effective decision maker
- Outstanding organisational, prioritisation and multi-tasking skills
- Detail focused and analytically inclined
- Ability to work independently under tight deadlines
- Self-driven, results-oriented, with a positive outlook
- Keen for new experiences, responsibility and accountability
- Ability to work independently under tight deadlines
- Excellent management skills, with the ability to hire, coach
- and motivate staff effectively
- Understanding of various industries & the responsibilities/functions
- of individuals in an organisation
- Experience in manipulating and maintaining customer databases
